It was good to meet representatives from Lloyds Bank today to discuss their plans to close the branch in Ystradgynlais, the largest town in my constituency.
Fay feels deep regret toward the bank closures but it's important to face up to the future. Rather than promise false hope about saving the branch, Fay's concern is making sure that local people and businesses can access their money, and the important services they need.
Fay has been greatly reassured by the plans they have to contact every one of the regular users of the branch and going forwards, there will be a Welsh-speaking community banker in post to serve residents on a weekly basis, in addition to the core banking services offered by the Post Office.
Fay is also delighted that her campaign to ensure the maintenance of the branch’s cash point, set to be run by NoteMachine and which she has received assurances should not be subject to a lengthy turnaround, has been successful and that this vital high street service will be available into the future.
This is a good start but anyone with any concerns about how to access their money should contact Fay's office so that we can get you the help you need, because, as Fay knows from residents’ concerns she has raised in the House previously, most notably during the emergency debate she secured in 2021 on the matter, rural access to cash is essential.